About Mildred's Home

Who We Are
Mildred’s Home is a Louisville, Kentucky-based natural skincare and haircare company focused on creating handmade products using carefully selected ingredients that nourish the skin and hair. After years of testing and refining our formulas, we created products designed to provide lasting hydration without the heavy, greasy feeling often found in traditional skincare products. Every item is crafted with quality, simplicity, and sensitive skin in mind.

Where We Are Located
📍 Louisville, Kentucky

As a small, family-owned business, all products are handmade to order right here in Louisville. This allows us to maintain quality control and ensure every product is made fresh before it reaches your door.

Who We Ship To
🚚 We currently ship throughout the United States.

Whether you’re in Kentucky, Texas, California, Florida, New York, or anywhere in between, Mildred’s Home delivers natural skincare and haircare products directly to your doorstep. All orders are carefully packaged and shipped within our stated processing timeframe so you can enjoy fresh, handcrafted products wherever you are.

Returns/Exchanges:

At Mildred’s Home, we take pride in the quality of our products. Due to the nature of our handmade personal care items, we do not accept returns or offer refunds on purchased products.

If your order arrives damaged or defective, please contact us within 7 days of delivery. We may request photos of the damaged or defective item to verify the issue.

Once approved, we will gladly exchange the defective item for the same product at no additional cost to you.

To request an exchange, please contact us with your order number, a description of the issue, and photos of the product.

Thank you for supporting Mildred’s Home. We appreciate your understanding and the opportunity to make things right if an issue occurs.

Privacy Policy: we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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